FAQ
1. What sizes do you offer?
We offer a range of sizes to fit different body types. Please check our Size Chart on each product page before ordering to ensure the best fit.
2. How long does shipping take?
We offer multiple shipping options:
- Express Shipping (3–6 business days): $20
- Free Shipping (7–14 business days): $0
- Free Standard Shipping (7–14 business days): $10
Processing time is typically 1–3 business days before your order ships.
3. Do you ship within the United States only?
Currently, we focus on shipping within the United States to ensure fast and reliable delivery.
4. Can I track my order?
Yes. Once your order ships, you’ll receive a tracking number via email so you can follow your package in real time.
5. What if I ordered the wrong size?
No problem. Contact us within 7 days of delivery, and we’ll help you with an exchange if the item is unused and in original condition.
6. Are your pants true to size?
Our pieces are designed with a streetwear fit, which may be slightly relaxed or oversized depending on the style. Always check the size chart for accuracy.
7. How should I care for my items?
To maintain the quality and look:
- Wash inside out
- Use cold water
- Do not bleach
- Air dry recommended
8. Do you offer refunds?
We accept returns for defective or incorrect items. For other cases, we offer exchanges. Please contact us for support.
9. How can I contact you?
You can reach us anytime via email at:
support@rustfadesociety.com
We usually respond within 24–48 hours.